Thank you for shopping with Dylan Outfit. This Shipping Policy outlines how and when we deliver your orders.
1. Shipping Coverage
We offer worldwide shipping on all orders placed through our website. Delivery availability may vary slightly based on regional courier access.
2. Payment Method
We only accept Cash on Delivery (COD).
3. Order Processing Time
All orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or holidays will be processed the next working day.
4. Estimated Delivery Time
Delivery times vary by location:
Domestic orders: 3–7 business days
International orders: 7–15 business days
These are estimates and may vary due to customs, local delivery delays, or weather conditions.
5. Shipping Charges
Shipping costs will be clearly mentioned at checkout. In some cases, we offer free shipping promotions.
6. Order Tracking
Once your order is shipped, you will receive tracking information (if available) via email or SMS.
7. Delivery Attempts
Our courier partners will attempt delivery at the address you provide. If the delivery fails due to incorrect address or unavailability, re-delivery may incur additional charges or lead to order cancellation.
8. Damaged or Lost Items
If your package arrives damaged or appears lost in transit, contact us immediately at [email protected]. Include your order number and, if applicable, photos of the damage.
9. Customs and Import Duties
For international orders, customers are responsible for any applicable customs duties or taxes imposed by their country.
10. Contact Us
For any shipping-related questions, please reach out to:
Email: [email protected]